Warranty

Subject to conditions and limitations, Cesana PTY LTD guarantees its products against defects arising from faulty workmanship or materials for seven years from the date of delivery or installation.

For the purpose of this warranty “the product” pertains to, shower screens, mirrors or wardrobe doors, melamine shelving, & glass splashbacks, product ordinarily manufactured and sold by Cesana PTY LTD.

WARRANTY CLAIMS

Claims under this guarantee must be made within one month of the defect arising in the product, confirmed by inspection; Other than as provided by law, Cesana PTY LTD will repair or replace the product to the extent that it is functionally equivalent to the original product supplied.

Copies of documentation showing the purchase date of the product should be included with your written claim and forwarded to Cesana PTY LTD.

All warranty claims will require an inspection by Cesana Pty Ltd personnel or authorised agents. The customer will be advised if the claim is covered under the warranty. If the claim is under warranty, the product will be repaired or replaced by Cesana Pty Ltd. Otherwise, upon request, Cesana Pty Ltd will provide a quote to rectify the problem.

CONDITIONS AND LIMITATIONS

1. The product is installed in accordance with the relevant Australian Standards and building practice. Unless otherwise specifically confirmed in writing, Cesana PTY LTD accepts no responsibility for waterproofing and/or re-sealing of penetrations and such remains the responsibility of others.
2. The product has been maintained according to Cesana PTY LTD maintenance recommendations and has not been subject to misuse, physical abuse, or neglect.
3. In respect of Shower Screen, mirror, wardrobe door, internal shelving and splashbacks, CESANA will not cover a warranty should the items be installed by other than personnel nominated by Cesana PTY LTD.
4. Manufacturing standards and tolerances are not deemed defects, nor are industry variations in the colour of aluminium componentry or glass colours.
5. CESANA Pty Ltd will accept no responsibility for glass breakage (except for faulty workmanship or materials). Wire reinforced glass, toughened glass, float glass, laminated glass, mirror glass and framed mirror glass is guaranteed against defects and degradation e.g. delivering, black edge/creep and clouding for one (1) year. Products are not covered if chemicals or sprays are used outside correct cleaning requirements, as this may affect the product.
6. Moving parts, where applicable, which wear out as part of normal use are guaranteed for (1) year. All hinges should be maintained with sewing machine oil regularly.
7. This guarantee is limited to the repair or replacement of product or any other consequential or indirect damage incurred as a result of the defect. Only repairs carried out by Cesana PTY LTD personnel or authorised Cesana PTY LTD agents are covered by this guarantee.
8. This guarantee is in addition to all other rights and remedies in respect of this product to which you are entitled under the Competition and Consumer Act 2010 (Cth).